Fraud Prevention


Avoiding Fraud

 
Protect Yourself from Check Fraud
The single biggest mistake that consumers make with regard to check fraud is thinking that it could not happen to them. New laws place consumers at greater risk for bearing the responsibility of check fraud perpetrated against them, if they fail to report the fraud within 30 days.
 
It all adds up to the importance of paying attention to a number of common sense practices:
 
  • Since most check fraud starts with the theft of a check, keep your checks as safe as possible, with your excess supply stored in a secure place.
  • Don't leave a blank space when writing out dollar amounts.
  • Avoid abbreviations (IRS, for example, can easily be changed to MRS.)
  • Pick up checks from your mailbox promptly.
  • Order checks from the credit union, checks ordered from the credit union are harder to alter.
  • Protect your deposit slips. A common scam involves con artists who deposit worthless checks into your account, getting some of the "deposit" back as cash.
  • Report any irregularities promptly.
 
If you believe you have been the victim of fraud, please contact Affidian Credit Union at 303-458-6660.











Fraud Alerts Program Overview

Messaging frequency depends on account activity. For more information, TEXT HELP to 32874. To cancel fraud text messaging services at any time reply STOP to any alert from your mobile device.
 
By giving us your mobile number, you agree that Fraud Alerts text messaging is authorized to notify you of suspected incidents of financial or identity fraud.
 
  • HELP instructions: Text HELP to 32874 for help.
  • STOP instructions: Text STOP to 32874 to cancel
Release of Liability: Alerts sent via SMS may not be delivered to you if your phone is not in the range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within coverage, factors beyond the carrier's control may interfere with message delivery for which the carrier is not responsible. No carrier will guarantee that alerts will be delivered.
 
700 W 39TH Ave. Denver, CO 80216
 


























Current Fraud & Scams

If you get an email or pop-up message that asks for personal or financial information, do not reply. Do not click on the link in the message, either. Legitimate companies don't ask for this information via email. If you are concerned about your account, contact the organization mentioned in the email using a telephone number you know to be genuine, or open a new internet browser session and type in the company's correct Web address yourself. In any case, don't cut and paste the link from the message into your internet browser, phishers can make links look like they go to one place, but actually sends you to a different site.
 
  • Area codes can mislead. Some scammers send an email that appears to be from a legitimate business and ask you to call a phone number to update your account or access a "refund." Because they use Voice over Internet Protocol technology, the area code you call does not reflect where the scammers really are. If you need to reach an organization you do business with, call the number on your financial statements or on the back of your credit card. In any case, delete random emails that ask you to confirm or divulge your financial information.
  • Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly. Some phishing emails contain software that can harm your computer or track your activities on the internet without your knowledge.
  • Anti-virus software and a firewall can protect you from inadvertently accepting such unwanted files. Anti-virus software scans incoming communications for troublesome files. Look for anti-virus software that recognizes current viruses as well as older ones; that can effectively reverse the damage; and that updates automatically.
  • A firewall helps make you invisible on the internet and blocks all communications from unauthorized sources. It's especially important to run a firewall if you have a broadband connection. Operating systems (like Windows MacOS or Linux) or browsers (like Chrome or Edge) also may offer free software "patches" to close holes in the system that hackers or phishers could exploit.
  • Don't email personal or financial information. Email is not a secure method of transmitting personal information.
  • If you initiate a transaction and want to provide your personal or financial information through an organization's website, look for indicators that the site is secure, like a lock icon on the browser's status bar or a URL for a website that begins "https:" (the "s" stands for "secure"). Unfortunately, no indicator is foolproof; some phishers have forged security icons.
  • Be cautious about opening any attachments or downloading any files from emails you receive, regardless of who sent them. These files can contain viruses or other software that can weaken your computer's security.
  • Forward spam that is phishing for information to spam@uce.gov and to the company, bank, or organization impersonated in the phishing email. Most organizations have information on their websites about where to report problems. You also may report phishing emails to reportphishing@antiphishing.org. The Anti-Phishing Working Group, a consortium of ISPs, security vendors, financial institutions and law enforcement agencies, uses these reports to fight phishing.
  • If you believe you've been scammed, file your complaint at www.ftc.gov, and then visit the FTC's Identity Theft website at  https://consumer.gov/scams-identity-theft. Victims of phishing can become victims of identity theft. While you can't entirely control whether you will become a victim of identity theft, you can take some steps to minimize your risk. If an identity thief is opening credit accounts in your name, these new accounts are likely to show up on your credit report. You may catch an incident early if you order a free copy of your credit report periodically from any of the three major credit bureaus. See www.annualcreditreport.com. for details on ordering a free annual credit report.
Debit/Credit and ATM card fraud can happen to almost anyone. While card theft is fraud, it can also occur when someone uses your card number without your knowledge. Follow these precautions to help prevent card fraud from happening to you.
 
  • Keep a watchful eye on your card during transactions and have it returned quickly
  • Never provide your card information on a website that is not a secure https: site
  • Sign your cards as soon as you receive them
  • Never give your PIN or lend your card to anyone
  • Do not use an ATM that you suspect has a skimming device
  • Always be aware of anyone around you when using an ATM
  • Guard the key pad when entering your PIN so others can't see your entry
  • Never write your PIN on your card or have it anywhere near your card
  • Keep in a secure place a record of your card account numbers, expiration dates and the address and phone number for each company
  • Void any incorrect receipts and destroy carbons of transactions
  • Only carry cards you absolutely need
  • Never respond to emails, websites or phone inquiries that request you provide your card information
  • Open your bills promptly and reconcile them monthly
  • Report any questionable charges over the phone and in writing to the card company
  • Save receipts and compare them to billing statements
  • Notify card companies in advance of a change in address
  • Shred anything with your card number on it 
If you need to dispute or suspect fraudulent activity on your Affidian Credit Union Visa Credit Card or Debit card, please contact the VISA fraud department at 1-833-285-1740 or Affidian Credit Union at 303-458-6660.
The internet gives buyers access to a world of goods and services, and gives sellers access to a world of customers. Unfortunately, the internet also gives con artists the very same access. But being on guard online can help you maximize the global benefits of electronic commerce and minimize your chance of being defrauded. Affidian Credit Union wants you to know how to spot some cross-border scams — including foreign lotteries, money offers, and check overpayment schemes. 
  • Foreign Lotteries
  • Foreign Money Offers and Email Scam
  • Check Overpayment Scams
If you think you may have responded to a cross-border scam, file a complaint at www.econsumer.gov. While you can't completely control whether you will become a victim of identity theft, you can take some steps to minimize your risk.
 
Report telemarketing fraud and check overpayment scams to your state Attorney General.
 
Report unsolicited email offers to spam@uce.gov — including offers inviting you to participate in a foreign lottery, looking for help getting money out of a foreign country, or asking you to wire back extra funds from a check you received.
 
For years, scam operators have used the telephone and direct mail to entice U.S. consumers into buying chances in supposedly high-stakes foreign lotteries. Now they're using email, too — either to sell tickets or suggest that a large cash prize has your name on it. No matter what country's name is used to promote a lottery, the pitch follows a pattern: you should send money to pay for taxes, insurance, or processing or customs fees. The amount may seem small at first, but as long as you keep paying, the requests for funds will keep coming — for higher and higher amounts. Some victims have lost thousands of dollars.
 
Most scam operators never buy the lottery tickets on your behalf. Others buy some tickets, but keep the "winnings" for themselves. In any case, lottery hustlers generally try to get you to share your bank account or credit card numbers, so they can make unauthorized withdrawals.
 
If you're thinking about responding to a foreign lottery, Affidian Credit Union wants you to remember:
  • Playing a foreign lottery is against the law.
  • There are no secret systems for winning foreign lotteries. Your chances of getting any money back are slim to none.
  • If you buy even one foreign lottery ticket, you can expect many more bogus offers for lottery or investment "opportunities." Your name will be placed on "sucker lists" that fraudsters buy and sell.
  • Keep your credit card and bank account numbers to yourself. Scam artists often ask for them during an unsolicited sales pitch. Once they get your account numbers, they may use them to commit identity theft.
  • Resist solicitations for foreign lottery promotions.
If you receive what looks like lottery material from a foreign country through the postal mail, give it to your local postmaster
 
Report telemarketing to your state Attorney General.
 
Report unsolicited email offers to spam@uce.gov — including offers inviting you to participate in a foreign lottery, looking for help getting money out of a foreign country, or asking you to wire back extra funds from a check you received.
The "Nigerian" Email Scam
The Bait: Con artists claim to be officials, businesspeople, or the surviving spouses of former government honchos in Nigeria or another country whose money is somehow tied up for a limited time. They offer to transfer lots of money into your bank account if you will pay a fee or "taxes" to help them access their money. If you respond to the initial offer, you may receive documents that look "official." Then they ask you to send money to cover transaction and transfer costs and attorney's fees, as well as blank letterhead, your bank account numbers, or other information. They may even encourage you to travel to Nigeria or a border country to complete the transaction. Some fraudsters have even produced trunks of dyed or stamped money to verify their claims.
 
The Catch: The emails are from crooks trying to steal your money or perpetrate identity theft. Inevitably, emergencies come up, requiring more of your money and delaying the "transfer" of funds to your account; in the end, there aren't any profits for you, and the scam artist vanishes with your money. According to State Department reports, people who have responded to "pay in advance" solicitations have been beaten, subjected to threats and extortion, and in some cases, murdered.
 
Your Safety Net: If you receive an email from someone claiming to need your help getting money out of a foreign country, don't respond.
 
Forward "Nigerian" scams — including all the email addressing information — to spam@uce.gov. If you've lost money to one of these schemes, call your local Secret Service field office. Local field offices are listed in the Blue Pages of your telephone directory.
 
If you receive an email from someone claiming to need your help getting money out of another country, don't respond. After all, why would a stranger from another country pick you out at random to share thousands of dollars?
 
If you've responded to a "Nigerian" scheme, contact your local Secret Service field office using contact information from the Blue Pages of your telephone directory, or here
 
Report telemarketing fraud to your state Attorney General.
 
Report unsolicited email offers to spam@uce.gov — including looking for help getting money out of a foreign country or asking you to wire back extra funds from a check you received.
 
Say no to a check for more than your selling price, no matter how tempting the plea or convincing the story. Check overpayment schemes generally target people who have posted an item for sale online. The con artist, posing as a potential buyer from a foreign country (or a distant part of the U.S.), emails the seller and offers to buy the item with a cashier's check, money order, personal check, or corporate check. Or the scammer may pretend to be a business owner from a foreign country, needing "financial agents" to process payments for their U.S. orders; in exchange, they promise a commission.
 
Regardless of the cover, here's what happens: The scammer sends you a check that looks authentic — complete with watermarks — made payable for more money than you expected. They ask you to deposit it in your bank account, and then wire-transfer some portion of the funds to a foreign account. They provide convincing reasons why the check is for more than the necessary amount, and why the funds must be transferred quickly. Sometimes, the counterfeit checks fool a bank teller, but be aware that the check still can bounce. The scammer vanishes with the money you wired from your own account and you are on the hook for the entire amount of the worthless check. In addition, a scammer who has your bank account number is likely to use it to withdraw more money from your account.
 
Report telemarketing to your state Attorney General.
 
Report unsolicited email offers to spam@uce.gov — including asking you to wire back extra funds from a check you received.



10 Scams To Screen From Your Email

While some consumers find unsolicited commercial email — also known as "spam" — informative, others find it annoying and time consuming. Still others find it expensive: They're among the people who have lost money to spam that contained bogus offers and fraudulent promotions.

Many Internet Service Providers and manufacturers offer filtering software to limit the spam in their users' email inboxes. In addition, some old-fashioned 'filter tips' can help you save time and money by avoiding frauds pitched in email. Affidian Credit Union wants computer users to screen spam for scams, send unwanted spam to the appropriate enforcement authorities, and then hit delete. Here's how to spot 10 common spam scams:

 
Phishing

The Bait: Email or pop-up messages that claim to be from a business or organization you may deal with — say, an internet service provider (ISP), bank, online payment service, or even a government agency. The message may ask you to "update," "validate," or "confirm" your account information or face dire consequences.

The Catch: Phishing is a scam where internet fraudsters send spam or pop-up messages to reel in personal and financial information from unsuspecting victims. The messages direct you to a website that looks just like a legitimate organization's site. But it's a bogus site that exists simply to trick you into divulging your personal information so the operators can steal it, fake your identity, and run up bills or commit crimes in your name.

Your Safety Net: Make it a policy never to respond to email or pop-up messages that ask for your personal or financial information, or click on links in the message. Don't cut and paste a link from the message into your Web browser, either: Phishers can make links look like they go one place, but then actually take you to a look-alike site. If you are concerned about your account, contact the organization using a phone number you know to be genuine, or open a new internet browser session and type in the company's correct Web address yourself. Using anti-virus software and a firewall, and keeping them up to date, can help.

Forward phishing emails to spam@uce.gov and to the organization that is being spoofed.

 
Work-at-Home Scams
The Bait: Advertisements that promise steady income for minimal labor — in medical claims processing, envelope-stuffing, craft assembly work, or other jobs. The ads use similar come-ons: Fast cash. Minimal work. No risk. And the advantage of working from home when it's convenient for you.
 
The Catch: The ads don't say you may have to work many hours without pay, or pay hidden costs to place newspaper ads, make photocopies, or buy supplies, software, or equipment to do the job. Once you put in your own time and money, you're likely to find promoters who refuse to pay you, claiming that your work isn't up to their "quality standards."
 
Your Safety Net: The FTC has yet to find anyone who has gotten rich stuffing envelopes or assembling magnets at home. Legitimate work-at-home business promoters should tell you — in writing — exactly what's involved in the program they're selling. Before you commit any money, find out what tasks you will have to perform, whether you will be paid a salary or work on commission, who will pay you, when you will get your first paycheck, the total cost of the program — including supplies, equipment and membership fees — and what you will get for your money. Can you verify information from current workers? Be aware of "shills," people who are paid to lie and give you every reason to pay for work. Get professional advice from a lawyer, an accountant, a financial advisor, or another expert if you need it, and check out the company with your local consumer protection agency, state Attorney General and the Better Business Bureau, not only where the company is located, but also where you live.
 
Forward work-at-home scams to spam@uce.gov.
Weight-Loss Claims
The Bait: Emails promising a revolutionary pill, patch, cream, or other product that will result in weight loss without diet or exercise. Some products claim to block the absorption of fat, carbs, or calories; others guarantee permanent weight loss; still others suggest you'll lose lots of weight at lightning speed.
 
The Catch: These are gimmicks, playing on your sense of hopefulness. There's nothing available through email you can wear or apply to your skin that can cause permanent — or even significant weight loss.
 
Your Safety Net: Experts agree that the best way to lose weight is to eat fewer calories and increase your physical activity so you burn more energy. A reasonable goal is to lose about a pound a week. For most people, that means cutting about 500 calories a day from your diet, eating a variety of nutritious foods, and exercising regularly. Permanent weight loss happens with permanent lifestyle changes. Talk to your health care provider about a nutrition and exercise program suited to your lifestyle and metabolism.
 
Forward weight loss emails to spam@uce.gov.
Foreign Lotteries
The Bait: Emails boasting enticing odds in foreign lotteries. You may even get a message claiming you've already won! You just have to pay to get your prize or collect your winnings.
 
The Catch: Most promotions for foreign lotteries are phony. Participating in a foreign lottery violates U.S. law. The scammers will keep any money you send for "taxes" or fees. In addition, lottery hustlers use victims' bank account numbers to make unauthorized withdrawals or their credit card numbers to run up additional charges.
 
Your Safety Net: Skip these offers. Don't send money now on the promise of a pay-off later.
 
Forward solicitations for foreign lottery promotions to spam@uce.gov.
Cure-All Products
The Bait: Emails claiming that a product is a "miracle cure," a "scientific breakthrough," an "ancient remedy" — or a quick and effective cure for a wide variety of ailments or diseases. They generally announce limited availability, and require payment in advance, and offer a no-risk "money-back guarantee." Case histories or testimonials by consumers or doctors claiming amazing results are not uncommon.
 
The Catch: There is no product or dietary supplement available via email that can make good on its claims to shrink tumors, cure insomnia, cure impotency, treat Alzheimer's disease, and prevent severe memory loss. These kinds of claims deal with the treatment of diseases; companies that want to make claims like these must follow the FDA's pre-market testing and review process required for new drugs.
 
Your Safety Net: When evaluating health-related claims, be skeptical. Consult a health care professional before buying any "cure-all" that claims to treat a wide range of ailments or offers quick cures and easy solutions to serious illnesses. Generally speaking, cure all is cure none.
 
Forward spam with miracle health claims to spam@uce.gov.
Check Overpayment Scams
The Bait: A response to your ad or online auction posting, offering to pay with a cashier's, personal, or corporate check. At the last minute, the so-called buyer (or the buyer's "agent") comes up with a reason for writing the check for more than the purchase price, and asks you to wire back the difference after you deposit the check.
 
The Catch: If you deposit the check, you lose. Typically, the checks are counterfeit, but they're good enough to fool unsuspecting bank tellers; when they bounce, you are liable for the entire amount.
 
Your Safety Net: Don't accept a check for more than your selling price, no matter how tempting the plea or convincing the story. Ask the buyer to write the check for the purchase price. If the buyer sends the incorrect amount, return the check. Don't send the merchandise. As a seller who accepts payment by check, you may ask for a check drawn on a local bank, or a bank with a local branch. That way, you can visit personally to make sure the check is valid. If that's not possible, call the bank the check was drawn on using the phone number from directory assistance or an internet site that you know and trust, not from the person who gave you the check. Ask if the check is valid.
 
Forward check overpayment scams to spam@uce.gov and your state Attorney General.
Pay-in-Advance Credit Offers
The Bait: News that you've been "pre-qualified" to get a low-interest loan or credit card, or repair your bad credit even though banks have turned you down. But to take advantage of the offer, you have to ante up a processing fee of several hundred dollars.
 
The Catch: A legitimate pre-qualified offer means you've been selected to apply. You still have to complete an application and you can still be turned down. If you paid a fee in advance for the promise of a loan or credit card, you've been hustled. There may be a list of lenders, but there's no loan, and the person you've paid has taken your money and run.
 
Your Safety Net: Don't pay for a promise. Legitimate lenders never "guarantee" a card or loan before you apply. They may require that you pay application, appraisal, or credit report fees, but these fees are seldom required before the lender is identified and the application is completed. In addition, the fees are generally paid to the lender, not to the broker or person who arranged the "guaranteed" loan.
 
Forward unsolicited email containing credit offers to spam@uce.gov.
Debt Relief
The Bait: Emails touting a way you can consolidate your bills into one monthly payment without borrowing; stop credit harassment, foreclosures, repossessions, tax levies and garnishments; or wipe out your debts.
 
The Catch: These offers often involve bankruptcy proceedings, but rarely say so. While bankruptcy is one way to deal with serious financial problems, it's generally considered the option of last resort. The reason: it has a long-term negative impact on your creditworthiness. A bankruptcy stays on your credit report for 10 years, and can hinder your ability to get credit, a job, insurance, or even a place to live. To top it off, you will likely be responsible for attorneys' fees for bankruptcy proceedings.
 
Your Safety Net: Read between the lines when looking at these emails. Before resorting to bankruptcy, talk with your creditors about arranging a modified payment plan, contact a credit counseling service to help you develop a debt repayment plan, or carefully consider a second mortgage or home equity line of credit. One caution: While a home loan may allow you to consolidate your debt, it also requires your home as collateral. If you can't make the payments, you could lose your home.
 
Forward debt relief offers to spam@uce.gov.
Investment Schemes
The Bait: Emails touting "investments" that promise high rates of return with little or no risk. One version seeks investors to help from an offshore bank. Others are vague about the nature of the investment, and stress the rates of return. Promoters hype their high-level financial connections; the fact that they're privy to inside information; that they'll guarantee the investment; or that they'll buy it back. To close the deal, they often serve up phony statistics, misrepresent the significance of a current event, or stress the unique quality of their offering.
 
The Catch: Many unsolicited schemes are a good investment for the promoters, but not for participants. Promoters of fraudulent investments operate a particular scam for a short time, close down before they can be detected, and quickly spend the money they take in. Often, they reopen under another name, selling another investment scam.
 
Your Safety Net: Take your time in evaluating the legitimacy of an offer: The higher the promised return, the higher the risk. Don't let a promoter pressure you into committing to an investment before you are certain it's legitimate. Hire your own attorney or an accountant to take a look at any investment offer, too.
 
Forward spam with investment-related schemes to spam@uce.gov.
Fake Check Scams
It's a fast-growing fraud that could cost you thousands of dollars. There are many types of fake check scams, but it all starts when someone gives you a realistic-looking check or money order and asks you to send cash somewhere in return. It's phony, and so is the person's story, but that may take weeks to discover. Now your bank wants the money back.
 
However, just because you can get the cash doesn't mean the check or money order is good. Ultimately, you are responsible for the checks or money orders you deposit or cash. That's how the scam works.


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