Keep Your Accounts Safe

Scammers often send fraudulent emails or text messages posing as legitimate institutions, including your own financial institution, to obtain your sensitive information. Look out for: typos and misspellings in the email body or email address, generic greetings, urgent demands, or requests for personal information. Remember, Affidian will never ask for your passwords, PINs, or account details via email or text.

 

Be wary of unsolicited phone calls from individuals claiming to be Affidian representatives or government officials. They might pressure you into revealing sensitive data or make enticing offers that sound too good to be true. Always verify the identity of the caller independently before sharing any personal information.

 

When using ATMs or card readers, check for any suspicious devices or overlays on the card slot. Scammers use skimming devices to capture your card details, which can later be used for fraudulent transactions. If something seems off, use a different ATM, or notify the bank immediately.

 

When making online purchases, ensure that the website is secure by looking for "https://" and a padlock icon in the address bar. Avoid making purchases from unfamiliar websites or clicking on links from unknown sources, as they could lead to malicious sites designed to steal your data.

 

Be very cautious about the information you share on social media platforms. Oversharing details about your financial situation, vacations, or personal life could make you an easy target for scammers looking to exploit that information.

 

Enable 2FA wherever possible, especially for your online banking accounts and never give these codes to anyone. This adds an extra layer of security by requiring a verification code or biometric confirmation to access your accounts.

 

Frequently review your account statements and transactions to detect any unauthorized or suspicious activity. The sooner you identify potential fraud, the easier it is to rectify the situation. You can also give us a call to help you go through your statements if you’d like!

 

Dispose of financial documents and statements securely by shredding them before discarding. Scammers can use information from discarded paperwork or your trash to carry out identity theft or other fraudulent activities.

 

Keep yourself informed about the latest scams and fraud tactics. Follow our website, social media channels, and subscribe to our newsletters to receive important updates and security alerts.

 

If you come across any suspicious activity or believe you have been targeted by a scam, call us immediately. Reporting right away can help prevent further damage and assist in catching the perpetrators. There are many control features for all of our cards, as well, and setting them up will provide you with alerts on your account. Alerts can be set up for any transactions exceeding certain dollar amounts, and you can also turn off international transactions completely as extra precaution.

 

Remember, we are committed to your financial security and will always work with you to resolve any issues! By staying informed and vigilant, we can help you protect your money.

Stay safe and secure!